Master the Business of RPO with Industry Expert Kim Davis (On Your Schedule) 

Register for this transformational certificate program offered by the RPOA in partnership with RPO industry legend Kim Davis. Whether you're looking to launch, scale, or refine your RPO business, this program delivers the expert insights, strategies, and tools you need to succeed.

• Four videos with 8-hours of content delivered by Kim Davis
• Benchmark data on RPO pricing you won't find anywhere else
• Step-by-step guidance on pricing, delivery, scaling, and selling RPO
• Exclusive templates including an RPO contract and pricing calculator
• RPO Certificate upon completion of four, short, online assessments and a pricing exercise

Spring Training Special

Register by March 30 and save $300. Discounted rate already applied to the registration fees on the website. You'll have three months from the enrollment date to access the course material and complete your certification requirements. 

Who Should Attend?

• CEOs, founders, and managing partners of recruiting & staffing agencies
• RPO providers looking to expand & optimize their business
• Investors & industry leaders seeking deep RPO knowledge

Review Program Details

Don’t miss this opportunity to invest in your future and drive success for your organization. Start now. 

This peer forum is a safe space for corporate members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

RPOA peer forums provide a safe space for RPOA members to share business challenges and opportunities, as well as to learn from one another. This benefit is exclusively available to silver and gold RPOA members. 

Learn About RPOA Forums 

Learn About Membership 

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Delivery Leader Forum membership is exclusive to directors and vice presidents, RPO client delivery of RPOA silver and gold membership.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

This peer forum is a safe space for members to discuss business challenges and opportunities and learn from each other. RPO Executive Forum membership is exclusive to presidents, CEOs, and EVPs of RPOA silver or gold members.

Learn About Membership

Learn About RPOA Forums

Contact info@rpoassociation.org with any inquiries. 

The iCoCo Technology and Innovation Committee guides and strengthens the RPOA’s iCoCo Technology and Innovation Forum and stewards a trusted technology partnership community for the benefit of RPOA members.

The committee supports RPOA’s positioning as the leading authority on RPO foresight and innovation by advancing AI literacy across the RPO community and ensuring that affiliated technology partners are credible, relevant, and practitioner-informed.

Learn About RPOA Committees

Contact info@rpoassociation.org to learn more or join a committee.

The RPOA Technology & Innovation Forum is designed to help Recruitment Process Outsourcing (RPO) leaders navigate the rapidly evolving future of talent acquisition. Through monthly virtual forums, expert-led discussions, peer conversations, and technology showcases, the forum provides practical insights into AI, automation, recruiting technology, and emerging workforce trends impacting the RPO industry.

The forum brings together RPO executives, practitioners, technology partners, analysts, and innovators to explore real-world applications of technology, share lessons learned, and strengthen AI literacy across the RPO community. Participants gain access to strategic market intelligence, future-focused discussions, and trusted connections that support innovation, business growth, and informed decision-making in an increasingly complex talent landscape.

Register to attend. 

In this brief, 30-minute call, RPOA's CEO reviews marketing opportunities for organization members, and keeps members informed of what the RPOA is working on to elevate RPO status in the marketplace. 

RPOA's Quarterly Member Briefing are offered exclusively to marketing contacts for RPOA's member organizations (bronze, silver, and gold).

Schedule: Third Wednesday of the month at 3:00 pm (15:00) ET, every three months (July, October, January, and April). 

Interested to experience this event?

Contact lamees@rpoassociation.org if you'd like to receive an invitation. Guests are welcome to attend this meeting before joining the RPOA membership.  

Recruitment is entering a new era shaped by artificial intelligence, automation, and rapidly evolving workforce expectations. While many organizations are focused on responding to today's challenges, the most successful talent leaders are also preparing for what comes next.

Join the RPOA iCoCo Technology & Innovation Forum for an engaging, interactive session with Kristine Metter, MS, CAE, President of Crystal Lake Partners, as she introduces practical foresight techniques that help organizations anticipate change, identify emerging opportunities, and build more resilient recruitment strategies.

Rather than attempting to predict a single future, you'll learn how foresight enables organizations to explore multiple possibilities, strengthen decision-making, and better prepare for disruption over the next five to ten years.

What You'll Learn

• Understand the difference between foresight and forecasting.
• Explore why a 5–10-year planning horizon matters in today's AI-driven environment.
• Examine the societal and technology trends reshaping recruitment and talent acquisition.
• Learn how foresight complements strategic planning and change management.
• Discover practical exercises you can apply within your own organization.
• Participate in interactive breakout discussions with peers from across the RPO community.
• Leave with at least one actionable idea to help future-proof your recruiting strategy.

Meet the Speaker

Kristine Metter, MS, CAE is President of Crystal Lake Partners and has nearly 30 years of experience helping associations strengthen strategy, governance, and organizational effectiveness. A nationally recognized advocate for foresight as a leadership competency, Kristine previously served as co-chair of the American Society of Association Executives (ASAE) ForesightWorks Advisory Committee and regularly speaks on helping organizations prepare for an increasingly uncertain future.

Her career includes senior leadership positions with America's Essential Hospitals, the Visiting Nurse Associations of America (VNAA), AcademyHealth, and the National Association of Student Personnel Administrators (NASPA). Kristine combines strategic expertise with practical guidance to help leaders transform future-focused thinking into meaningful action.

Who Should Attend

• RPO executives and leaders
• Talent acquisition professionals
• HR and workforce strategy leaders
• Recruitment technology professionals
• Innovation and transformation leaders
• Anyone interested in preparing their organization for the future of work

About the iCoCo Technology & Innovation Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association's (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

Register today to join the conversation and gain practical strategies for navigating the future of recruiting with confidence.

Winning new RPO business today requires more than great recruiting, it requires technology that helps providers solve the business challenges keeping their clients awake at night.

On August 19 and September 23, RPOA's Technology and Innovation Committee will host a special two-part virtual event. The series explores how RPOA's vetted technology partners are helping leading RPO providers differentiate their services, strengthen client relationships, and retain long-term partnerships through practical innovation and measurable business outcomes.

Drawing on data from the 2026 RPO Buyer Trends study, the series will examine how technology has become a competitive differentiator throughout the client lifecycle, from winning new business to improving delivery, managing emerging risks, and expanding strategic value.

Rather than focusing on technology for technology's sake, each session will highlight real-world solutions that enable RPO providers to address evolving employer expectations around AI, automation, candidate integrity, cybersecurity, skills-based hiring, and strategic workforce consulting.

Each session will feature 3 to 4 RPOA Technology Partners who will demonstrate how their solutions help providers create stronger business cases, deepen client engagement, and position themselves for long-term growth in an increasingly competitive marketplace.

What You'll Learn

• How technology is influencing employer decisions when selecting and retaining RPO providers.
• Practical strategies for using technology to differentiate your RPO offering and strengthen competitive positioning.
• Emerging opportunities to deliver greater value through AI, automation, candidate fraud prevention, cybersecurity, and strategic talent intelligence.
• How leading technology partners are helping providers improve delivery while expanding advisory capabilities.
• Real-world examples of technology enabling stronger client relationships, increased retention, and sustainable business growth.

About the iCoCo Innovation and Technology Forum

The iCoCo Innovation and Technology Forum is the Recruitment Process Outsourcing Association's (RPOA) platform for advancing applied innovation, AI literacy, and responsible technology adoption in RPO. As a neutral, vendor-agnostic forum, iCoCo brings together RPO providers, global talent leaders, and technology partners to share practical insights, evaluate emerging solutions, and collaborate on technologies shaping the future of talent acquisition.

Join us for this special two-part series to discover how technology is becoming one of the most powerful tools for winning business, strengthening partnerships, and shaping the future of RPO.

Register for the RPO Business Mastery Certificate Program: Build the Business Acumen to Grow, Scale, and Lead Successful RPO Organizations

Join RPO industry pioneer Kim Davis for this practical four-session certificate program designed specifically for RPO leaders, founders, and high-potential professionals.

Whether you're launching an RPO practice, scaling an existing business, or developing future leaders within your organization, this program provides the tools, frameworks, and real-world insights needed to navigate today's evolving RPO marketplace.

What You'll Gain

✔ Practical strategies for building and growing successful RPO businesses

✔ A deeper understanding of RPO pricing, profitability, and financial performance

✔ Proven approaches for scaling operations and improving delivery effectiveness

✔ Guidance on contracts, implementation, KPIs, and client expectations

✔ Real-world case studies and lessons learned from decades of industry experience

✔ A Certificate of Completion from the Recruitment Process Outsourcing Association (RPOA)

Included with Registration

• Four live virtual sessions
• Session recordings available for 90 days
• Presentation materials and practical resources
• RPO contract template
• RPO Pro Forma Pricing Calculator
• Certificate of Completion

Program Schedule

Session 1: RPO Foundations

• Defining RPO and understanding its scope
• Market trends and growth opportunities
• Why organizations adopt RPO
• Evaluating your organization's readiness
• Building the foundation for a successful RPO business

Session 2: Operational Strategies

• Delivery models and scaling techniques
• Team structure and workforce planning
• Technology, automation, and AI in RPO
• Pricing strategies and financial targets

Session 3: Implementation and Performance

• KPIs and service level agreements (SLAs)
• Structuring effective RPO agreements
• Managing client expectations
• Measuring ROI and business impact
• Best practices for implementation

Session 4: Growth and Business Development

• Marketing and positioning RPO services
• Business development and sales strategies
• Lessons from real-world case studies
• Growth opportunities and future considerations

Who Should Attend?

This program is ideal for:

• RPO founders, owners, and entrepreneurs
• CEOs, Presidents, and Managing Directors
• Recruiting and staffing firm leaders
• RPO operational leaders
• Sales and business development professionals
• Emerging leaders preparing for greater responsibility
• Investors, consultants, and advisors seeking a deeper understanding of the RPO business model

Reserve Your Seat Today

Seats are limited to support participant interaction and discussion.

Register by Friday, June 19, and receive a complimentary copy of the RPO Buyer Trends Executive Briefings, providing valuable insights into buyer expectations, market trends, and opportunities shaping the future of RPO.

Invest in the knowledge, tools, and business acumen needed to build a stronger, more profitable RPO organization.

Now in its fifth year, the 2026 RPOA Annual Conference brings together the RPO community's most forward-thinking leaders for candid, high-value conversations about where the industry is headed and how to lead organizations into that future.

This year's theme, Reading the Signals, reflects a deliberate focus on anticipation over reaction. Economic shifts, evolving buyer expectations, workforce transformation, and rapid advances in AI are reshaping the talent acquisition landscape. This conference is built around the discipline of reading those signals early and translating them into strategic action.

Over three days, attendees will engage with research-grounded sessions, practitioner-led insights, and peer forums examining the external forces influencing RPO today and in the years ahead, including talent market dynamics, AI adoption, workforce readiness, and the evolving value proposition of RPO.

The 2026 conference is designed for RPO leaders who think beyond the current environment and take deliberate steps to prepare their organizations for what the future may bring.

Don't miss your opportunity to attend the best RPO event of the year!

Prices increase after July 1st. Secure your spot now.  

What does the registration fee include? 

Registration fees include all education sessions, Monday's breakfast, lunch, and reception, and Tuesday's breakfast featuring food and beverage from LondonHouse elevated dining menu. 

About LondonHouse

Our conference is hosted at LondonHouse, Chicago's most prestigious downtown address. It's where historic legacy meets contemporary luxury, standing as a testament to the city's pioneering spirit.

Accommodation

We secured a small room block for guests at LondonHouse Chicago for both Sunday and Monday nights at $309 per night. The hotel reservation link will be provided upon conference registration. Room block closes September 16, 2026. You'll receive the reservation link upon completing your registration. 

Are you a technology provider or work with RPO companies? Attendance by technology providers is restricted to RPOA partners. Learn about partnership opportunities.