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The Place to Go for RPO.TM

HR Economics Certificate:
For HR Thought Leaders and Analysts


The Recruitment Process Outsourcing Association (RPOA) proudly partnered with industry expert Maria Scarangella on this certificate program designed for talent acquisition leaders and RPO providers.

Based on Maria's corporate experience as an HR executive, the knowledge learned from this certificate will demystify the true costs involved in recruiting, hiring, onboarding, and developing employees. Participants will gain practical skills in calculating unit costs at each stage of the hiring process and linking these expenses to organizational performance. Additionally, the certificate program will provide strategies for presenting financial data to business leaders, making a compelling case for adopting or expanding RPO services.

Session Agendas

The certificate program is offered virtually over 2-hour sessions and 5 week period of time–a break is scheduled between sessions two and three to allow participants to digest information and work on a homework assignment. 


Session I


Overview of HR Economics
  • What are the critical metrics?
  • Why are they important?
  • How are they used?
  • Who is the audience?

Session II


Making the Case
  • How do you sell to organizations?
  • What is important to them and why should you use HR Economics?
  • How will you collect the data?
  • How will you deliver an ROI that makes the compelling case?

Session III


Creating a Project Plan

  • Implementation 
  • Projected impact 
  • ROI
  • Metrics plan 
  • Homework evaluation
  • Presentation

Session IV


Evaluation and iteration of HR Economics metrics
  • How to implement
  • How to evaluate
  • Create your flywheel

What You Get


8 hours of instruction with practical application


Use your data in the patented model


Four 2-hour virtual sessions


Cohort Program


Build new connections


Open communication


Ongoing peer learning


Create a framework for your spending strategy

Certificate from the RPOA upon successful completion

About the Trainer

Maria Scarangella, MBA PCC, SHRM-SCP, President, is an executive leader with decades of experience in Business Operations and Human Resources. Her unique perspective and expertise in the Economics of HR, Talent Strategy, Leadership Development, Data-driven Decision-making, and Executive Coaching make her a trusted valuable partner for clients looking to build high-performing teams, improve efficiency, maximize productivity, and achieve a 10X return on their investment in people. With a diverse range of clients spanning Insurance & Financial Services, Manufacturing, Non-Profit, Insurance Companies, and Start-ups, Maria brings a wealth of knowledge and understanding to each engagement.

During her impressive 37-year career at GEICO, Maria excelled as a leader in Human Resources, Customer Service, Sales, and Insurance operations. Her teams consistently delivered outstanding results, setting records in revenue growth, cost reduction, customer experiences, and employee retention. As an Officer, she successfully managed thousands of people, a $2.5 billion P&L, 1.5 million customers, and over 400,000 sales per year.


Join Waiting List for Next Training Session

In her role as the VP of Enterprise Talent. Maria made significant contributions to GEICO's success. She implemented the Talent Acquisition and Onboarding Center of Enablement and the Learning Center of Excellence, leading to substantial cost savings. Her initiatives reduced hiring costs by $3.6 million, training expenses by $54 million, and turnover costs by $37 million, all while improving the speed and quality of these processes. Maria has created a patent-pending model that is used across multiple industries to define the talent costs across the employee life cycle.

Maria's firsthand experience as a dynamic senior leader enables her to speak the language of executives, design tailored solutions, and implement impactful strategies to address real business problems. Through her decades of experience, she has shown her the tangible financial impacts that these investments can have across various industries.

Driven by her strong passion for strategic alignment, superior results, people analytics, and leadership development, Maria established Scarangella Consulting. Maria continues to share her expertise by designing and implementing solutions to address real business problems, leveraging her in-depth understanding of leadership and organizational dynamics.

With Maria Scarangella's guidance, organizations can benefit from her wealth of knowledge, strategic acumen, and practical solutions, ultimately driving sustainable growth and success.

Maria holds an MBA from Adelphi University, a BS in Business Management from St. John's University, and certifications from renowned institutions such as Harvard (Executive Communication), Cornell (Change Management), and UC Berkeley (Strengthening Advocacy). Throughout her career, she has been recognized with multiple awards for her contributions to innovation, quality, process improvements, and sales.

She serves on the Global Executive Advisory Board for 3Sixty Insights, is the AZ SHRM Executive Leadership Symposium Annual Conference Facilitator, and is an International Coaching Federation Certified Professional Executive Coach (ICF-PCC).

Her recent speaking and thought leadership contributions include USA Today and Harvard Business Review.

In addition to her professional achievements, Maria is a passionate advocate for women's leadership development. She intimately understands the challenges faced by working women and has successfully balanced her own career while raising three daughters with her husband Michael of 35 years.




Recruitment Process Outsourcing Association, LLC 

Midlothian, Virginia 23114

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