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The Place to Go for RPO.TM

The third annual RPOA Conference was hosted by the Recruitment Process Outsourcing Association on October 2-4, 2022, and drew around 50 participants from 27 providers and tech vendors. 

The 3-day event took place in the vibrant Renaissance Chicago Downtown and offered eight informative, educational sessions, dynamic peer group discussions, and impactful case studies from fifteen top industry speakers.

In addition, attendees enjoyed fun social networking opportunities that created powerful connections with like-minded peers.

What did you like most about the conference?

"The opportunity to have face to face discussions around RPO, ability to meet my clients in person and learn more about the challenges and opportunities for RPO organizations."

"Very intimate, good connections with each attendee."

"Data and insights on market trends and the economy and how it impacts TA."


RPOACON 2022: New RPO Value Insights Study

Speaker: Ben Eubanks, Chief Research Officer at Lighthouse Research and Advisory 

The keynote session delivered by senior research analyst, Ben Eubanks of Lighthouse Research and Advisory, highlighted the current hiring environment, how employers value recruitment process outsourcing (RPO) relationships, and what employers want from RPO partnerships.

A few data points from the study:

  • 89% say that having an RPO partner allows them to focus on other org priorities

  • 95% (WOW) say that having an RPO has improved hiring metrics overall

  • Employers say that hiring is more consistent (61%), higher quality (55%), and faster (49%).

Additional Resources:

  • The full 2022 RPO Value Insights study will be published by the Recruitment Process Outsourcing Association around October/November 2022.
  • Talent Acquisition Trend Report (with candidate ghosting information shared by Ben Eubanks in keynote session).

RPOACON 2022: Recruiting in Today's Labor Market

Speaker: Daniel Culbertson, Senior Economist, Indeed Hiring Lab

Indeed Hiring Lab Senior Economist Daniel Culbertson used both publicly available and Indeed labor market data to discuss how current economic conditions are impacting the world of recruiting.

Suggested Resources: 

RPOACON 2022: State of Global Talent Acquisition Panel

In this 27-minute video, global talent acquisition leaders discuss latest global hiring trends and challenges.

Moderator: Jennie Dede, Head of Sales, North America Search and Staffing at LinkedIn, Speakers: Shalena Shaheed, Managing Director, Baker Hughes Global Account at NES Fircrort, Kelly Burlage, Vice President, Global Talent Acquisition at Lineage Logistics, Cynthia Cohen, Global RPO Consultant with Mynt Consulting

RPOACON 2022: A Net Zero Approach to Building a Sustainable Workforce

As the leader in innovative workforce solutions, ManpowerGroup Talent Solutions has developed a maturity framework to help clients measure, improve and track their talent practices, recognizing that organizations find themselves at different stages on the journey to talent sustainability. 

In this 26-minute video, Kurt Trost shares ManpowerGroup’s net zero framework for organizations to building a sustainable workforce.  

Speaker: Kurt Trost, Vice President, Strategic Solutions, RPO, Manpower Solutions

RPOACON 2022: RPO Case Study

In this case study, Tim Oyer of Advanced RPO partners with his clients Scott Howland and Justin Jones from TTX on an RPO case study highlighting: 1) The operating reality and drivers for an RPO solution at TTX, 2) What TTX was solving for & how they were solved 3) Outcomes of the hiring partnership.

Speakers: Tim Oyer, Vice President, RPO Solutions at Advanced RPO & Scott Howland, AVP Human Resources and Justin Jones, HR Specialist, TTX

RPOACON 2022: Recruitment Marketing Panel

In this session, panelists explore the meaning and value of intentional recruitment marketing for employers, how a global EVP works for different countries and cultures, how to attract a more diverse talent workforce, and what diversity in the RPO industry means and how RPO providers can support it.

Speakers: Michelle Krier SVP at ClearEdge Marketing, Patty Silbert, EVP and Director of Talent Strategy and Acquisition at Aspirant, Jacquese Brown, Sr. Director, DEI Programs at Cielo

RPOACON 2022: RPO Sucess Story: The Secrets to Longevity and Growth in a Global RPO Client Environment

A case study with learnings into a 13-year-long client journey, from a limited pilot to a multi-stream global enterprise that still continues to grow! What’s worked, what hasn’t, and what’s still to be done!

Speakers: Shalena Shaheed, Managing Director, Baker Hughes Global Account at NES Fircrort, and Mike Chapman, Senior Strategy Consultant at NES Fircroft.


Conference highlights


3 Days, 15 Speakers 8 Educational Sessions, 2 Cocktail Receptions, Architecture River Cruise


Case Studies, Panels, Market Intelligence, Group Discussions


53 Registrants, 48 Attendees, 20 Recruiting service providers, 7 Tech vendors



Connect and build relationships with industry peers.

Network with conference participants during fun outings and receptions.

Listen to and learn from top industry thought leaders. 

Stay and attend the conference in one of Chicago’s most vibrant hotels located just steps from the Loop, Windy City attractions, and live entertainment in the Chicago Theatre District.

Enjoy elevated culinary creations, including local touches that celebrate the culture of Chicago.

Take a 90-minute river tour of Chicago’s beautiful architecture and landmarks.

Recruitment Process Outsourcing Association, LLC 

Midlothian, Virginia 23114

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