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RPO Workshop: How to Build and Grow a Recruitment Process Outsourcing Business (Session 2)

  • August 17, 2023
  • 11:00 AM - 1:00 PM
  • Zoom


  • Attendance of one of the three sessions of the workshop.
  • All three sessions. Includes access to recordings for 30 days and a certificate of workshop completion from the RPOA.

Registration is closed

Have you been in staffing and recruiting for a while and want to transition to recruitment process outsourcing?

Have you started offering recruitment process outsourcing services and need guidance to navigate this niche space and grow your business? 

Recruitment process outsourcing (RPO) is a niche recruitment model launched in the late 1990s and has shown strong resilience and experienced phenomenal growth over the past decade. Business leaders who attempt to transition from a traditional recruitment model to recruitment process outsourcing face many challenges and can feel overwhelmed by the experience. 

The Recruitment Process Outsourcing Association has partnered with industry leader and recruitment process outsourcing pioneer Kim Davis on a 3-session workshop for leaders interested in building and /or growing an RPO business. 

Who Should Attend?

This workshop is designed for CEOs, founders, and managing partners of recruiting and staffing agencies who are looking to start a recruitment process outsourcing business or grow their existing business. 

Session 1 Agenda (August 10, 11:00 am - 1:00 pm ET)

  • RPO Definition: what is it RPO? what isn’t RPO?

  • How big is the recruitment process outsourcing market?

  • Why do employers buy RPO services?

  • Why RPO?  

  • What will RPO do for your business?

  • Where are you today in your RPO journey?

  • Requirements for being an RPO Provider

Session 2 Agenda (August 17, 11:00 am - 1:00 pm ET)

  • Pricing models and pro forma pricing calculation

  • How to deliver RPO services 

  • How to staff your RPO business

  • How to scale

  • Types of technology to consider

  • How to automate your systems using AI (artificial intelligence)

  • How to unbundle services to drive growth and scalability

Session 3 Agenda  (August 24, 11:00 am - 1:00 pm ET)

  • Tips for successful RPO implementation 

  • Key strategic indicators (KPIs) and service level agreements (SLAs)

  • Crafting an RPO agreement

  • Client responsibility and ownership

  • Setting realistic expectations

  • How to calculate the return on investment (ROI)

  • How to sell and how to win RPO deals

  • Tips for success and what to avoid

  • Case study of a successful RPO business

  • The valuation of an RPO business

  • How all of this applies to you

  • Bonus: Pricing exercise (not offered for on-demand workshops)

Certification and Session Recording

Participants in all three sessions receive a certification of completion from the Recruitment Process Outsourcing Association (RPOA) and access to session recordings for 30 days. 

For questions, email

What past participants said about the workshop:

"This was amazing. There was so much great information especially understanding different pricing models."

"Presenter was very knowledgeable, spoke a great pace, really presented the data well."

"[The workshop] Provided a solid base on what is RPO, what a client is seeking, introduced what you will need to deliver to meet client expectations and, how long it might take to launch an RPO business."

About the Presenter

Kim Davis is a serial entrepreneur and talent acquisition and outsourcing subject matter expert. Kim successfully started and sold three (3) talent acquisition firm, including the fourth largest career transition firm, a top 10 contingency recruitment business, a top 15 retain search firm, a recruitment process outsourcing (RPO) firm ranked #5 on the HRO Today RPO Baker’s Dozen list, Inc. 500 Company, and the first talent acquisition firm to be ISO 9001 registered and Q1 certified.

Kim helped two major corporations (Pontoon/Adecco and Sourceright/Randstad/Spherion) start their RPO practices as global industry leaders. He led Yoh RPO in getting recognized as only 1 of 4 global RPO providers as a Shining Star and Leading Contender on the Everest Group's RPO PEAK Matrix report. He also helped Yoh achieve #3 status on the HRO Today Total Talent Management Baker’s Dozen list.

Kim led Spherion’s strategic account and temporary staffing national sales program. He grew the group from 2 to 33 strategic accounts and $10 million to $750 million in sales in just two years. Kim has significant experience in M&A, coaching, and leadership consulting. A former Vistage Chair, he helped CEOs and senior executives become better leaders, make better decisions, deliver better results, and grow both professionally and personally. Kim acted as a personal advisor and coach to CEOs of several large national and global recruitment firms.

Kim is a renowned speaker featured in webcasts and conferences. He authored numerous articles and whitepapers that were published in several trade publications with topics ranging from the future of talent acquisition to, most recently, the myths and features of RPO. In addition, Kim served two terms as an HRO Today board member, providing vision and direction for the Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) verticals. Kim acted as personal advisor and coach to CEOs of startups, small, midsize, and enterprise national/global recruitment firms.

Recruitment Process Outsourcing Association, LLC 

Midlothian, Virginia 23114

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