The Recruitment Process Outsourcing Association is proud to offer this transformational certificate program in partnership with industry expert, Maria Scarangella. The 4-week program is designed for leaders interested in building and growing an RPO business.
About the RPO Certificate Program
Join industry expert Maria Scarangella in this comprehensive workshop designed for talent acquisition leaders and RPO providers. This session will demystify the true costs involved in recruiting, hiring, onboarding, and developing employees. Participants will gain practical skills in calculating unit costs at each stage of the hiring process and linking these expenses to organizational performance. Additionally, the workshop will provide strategies for presenting financial data to business leaders, making a compelling case for adopting or expanding RPO services.
Who Should Attend?
This program is designed for thought leaders and analysts. RPO providers and talent acquisition leaders can expect to learn and apply the cost savings model relevant to their perspectives.
Session 1 Agenda (May 22, 3:00 - 5:00 pm ET)
- Overview of HR Economics
- What are the critical metrics
- Why are they important
- How are they used
- Who is the audience
Session 2 Agenda (May 29, 3:00 - 5:00 pm ET)
- How do you sell to organizations
- What is important to them and why should you use HR Economics
- How will you collect the data
- How will you deliver an ROI that makes the compelling case
Session 3 Agenda (June 12, 3:00 - 5:00 pm ET)
Create a project plan: implementation, projected impact, ROI, metrics plan - homework evaluation, presentation
Session 4 Agenda (June 19, 3:00 - 5:00 pm ET)
- Evaluation and iteration of HR Economics metrics
- How to implement
- Evaluate
- Create your flywheel
What You Get
- 8 hours of instruction with practical application
- Use your data in the patented model
- Format 4, 2-hour sessions via teams
- Cohort Program
- Build partnerships
- Open communication
- Ongoing peer learning
- Create a framework for your spending strategy
- An RPO Certificate from the Recruitment Process Outsourcing Association (RPOA).
For additional questions, email info@rpoassociation.org.
About the Presenter
Maria Scarangella, MBA PCC, SHRM-SCP, President, Scarangella Consulting LLC
Maria Scarangella, MBA PCC, SHRM-SCP, President, is an executive leader with decades of experience in Business Operations and Human Resources. Her unique perspective and expertise in the Economics of HR, Talent Strategy, Leadership Development, Data-driven Decision-making, and Executive Coaching make her a trusted valuable partner for clients looking to build high-performing teams, improve efficiency, maximize productivity, and achieve a 10X return on their investment in people. With a diverse range of clients spanning Insurance & Financial Services, Manufacturing, Non-Profit, Insurance Companies, and Start-ups, Maria brings a wealth of knowledge and understanding to each engagement.
During her impressive 37-year career at GEICO, Maria excelled as a leader in Human Resources, Customer Service, Sales, and Insurance operations. Her teams consistently delivered outstanding results, setting records in revenue growth, cost reduction, customer experiences, and employee retention. As an Officer, she successfully managed thousands of people, a $2.5 billion P&L, 1.5 million customers, and over 400,000 sales per year.
In her role as the VP of Enterprise Talent. Maria made significant contributions to GEICO's success. She implemented the Talent Acquisition and Onboarding Center of Enablement and the Learning Center of Excellence, leading to substantial cost savings. Her initiatives reduced hiring costs by $3.6 million, training expenses by $54 million, and turnover costs by $37 million, all while improving the speed and quality of these processes. Maria has created a patent-pending model that is used across multiple industries to define the talent costs across the employee life cycle.
Maria's firsthand experience as a dynamic senior leader enables her to speak the language of executives, design tailored solutions, and implement impactful strategies to address real business problems. Through her decades of experience, she has shown her the tangible financial impacts that these investments can have across various industries.
Driven by her strong passion for strategic alignment, superior results, people analytics, and leadership development, Maria established Scarangella Consulting. Maria continues to share her expertise by designing and implementing solutions to address real business problems, leveraging her in-depth understanding of leadership and organizational dynamics.
With Maria Scarangella's guidance, organizations can benefit from her wealth of knowledge, strategic acumen, and practical solutions, ultimately driving sustainable growth and success.
Maria holds an MBA from Adelphi University, a BS in Business Management from St. John's University, and certifications from renowned institutions such as Harvard (Executive Communication), Cornell (Change Management), and UC Berkeley (Strengthening Advocacy). Throughout her career, she has been recognized with multiple awards for her contributions to innovation, quality, process improvements, and sales.
She serves on the Global Executive Advisory Board for 3Sixty Insights, is the AZ SHRM Executive Leadership Symposium Annual Conference Facilitator, and is an International Coaching Federation Certified Professional Executive Coach (ICF-PCC).
Her recent speaking and thought leadership contributions include USA Today and Harvard Business Review.
In addition to her professional achievements, Maria is a passionate advocate for women's leadership development. She intimately understands the challenges faced by working women and has successfully balanced her own career while raising three daughters with her husband Michael of 35 years.
